Privacy Policy

At Sukh Aur Shanti, operated by REMA ENTERPRISES, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Brand Name: Sukh Aur Shanti
Trade Name: REMA ENTERPRISES

📞 Phone: +91 9877240531
📧 Email: help@sukhaurshanti.com
📍 Address: HOUSE NO 39, MOHALLA NO 16, JALANDHAR CANTT, Jalandhar, Punjab – 144005, India

2. User Consent

By accessing or using our website, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue using our website.

3. Information We Collect

We may collect different types of information to provide better services and improve your shopping experience.

Personal Information

When you place an order, contact us, or interact with our website, we may collect:

• Full name

• Phone number

• Email address

• Billing address

• Shipping address

• Order details

• Payment and transaction-related information

Payment information is processed securely through trusted payment service providers. We do not store complete payment card details on our servers.

Device & Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Website interaction data

• Date and time of visits

4. Cookies and Tracking Technologies

We may use technologies such as:

• Cookies – to improve website functionality and user experience

• Log files – to understand website usage and performance

• Pixels and analytics tools – to measure website traffic and marketing performance

You can control or disable cookies through your browser settings. However, some website features may not function properly without cookies.

5. How We Use Your Information

We use collected information for purposes including:

• Processing and delivering your orders

• Providing customer support

• Communicating order updates and important information

• Improving website experience and services

• Preventing fraudulent transactions and security issues

• Sending promotional updates, offers, and marketing communications (where permitted)

You may unsubscribe from promotional communications at any time.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share necessary information with trusted third parties for business operations, including:

• Payment gateway providers

• Courier and logistics partners

• Website hosting and technology providers

• Analytics and marketing service providers

• Government authorities or legal bodies when required by law

These service providers are expected to handle information responsibly and securely.

7. Marketing Communications

With your consent, we may send communications regarding:

• New product launches

• Special offers

• Discounts

• Updates and announcements

You can opt out of promotional emails or messages at any time by contacting us or using available unsubscribe options.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Maintain business records

• Meet legal, accounting, and regulatory requirements

You may request information about your data or request deletion where applicable by contacting us.

9. Your Rights

You may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent for certain data processing activities

For any privacy-related requests, contact us at:

📧 help@sukhaurshanti.com

10. Data Security

We take reasonable measures to protect your personal information against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

11. Do Not Track Signals

Our website may not respond to browser-based “Do Not Track” signals.

12. Children’s Privacy

Our website is intended for users aged 18 years and above.

We do not knowingly collect personal information from children below the age of 14. If such information is identified, we will take appropriate steps to remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page and will become effective immediately after publication.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sukh Aur Shanti
Trade Name: REMA ENTERPRISES

📞 Phone: +91 9463540584
📧 Email: help@sukhaurshanti.com
📍 Address: HOUSE NO 39, MOHALLA NO 16, JALANDHAR CANTT, Jalandhar, Punjab – 144005, India