Terms & Conditions

Welcome to Sukh Aur Shanti. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Company Information

This website is owned and operated by REMA ENTERPRISES under the brand name Sukh Aur Shanti.

Trade Name: REMA ENTERPRISES
Brand Name: Sukh Aur Shanti
Phone: +91 9463540584
Email: help@sukhaurshanti.com
Registered Address: HOUSE NO 39, MOHALLA NO 16, JALANDHAR CANTT, Jalandhar, Punjab, 144005, India

Throughout these Terms, the words “we”, “us”, “our”, and “Company” refer to REMA ENTERPRISES operating under the brand name Sukh Aur Shanti.

2. Acceptance of Terms

By accessing our website and/or purchasing products from us, you agree to comply with and be legally bound by these Terms & Conditions, along with any additional policies referenced on our website.

These Terms apply to all visitors, customers, users, and anyone accessing or using our website.

We reserve the right to update, modify, or replace these Terms & Conditions at any time by posting revised terms on our website. Your continued use of the website after any changes indicates your acceptance of the updated Terms.

3. Eligibility

By using this website, you confirm that you are legally eligible to enter into a binding agreement under applicable laws.

Individuals below the age of 18 years or those who are legally incapable of entering into contracts are not permitted to use this website or purchase products from us.

If you access our website from outside India, you are responsible for ensuring compliance with your local laws and regulations.

4. Website Information and Accuracy

We make reasonable efforts to ensure that all product descriptions, images, pricing details, and other information displayed on our website are accurate and updated.

However, we do not guarantee that all website information will always be complete, accurate, current, or free from errors.

All website content is provided on an “as available” and “as is” basis without any warranties, whether express or implied.

5. Product Information

We strive to display our products, colors, images, and descriptions as accurately as possible.

However, customers acknowledge that:

• Product colors may vary slightly depending on device screens and display settings.

• Product packaging may differ from website images.

• Handmade, spiritual, devotional, or handcrafted products may naturally have slight variations in color, texture, finishing, or appearance.

All products are subject to availability. We reserve the right to modify, discontinue, or update any product without prior notice.

6. Orders and Acceptance

All orders placed through our website are considered purchase requests and do not constitute final acceptance until confirmed by us.

We reserve the right to accept, reject, or cancel any order at our discretion.

Orders may be cancelled due to reasons including:

• Product availability issues

• Incorrect pricing or listing errors

• Delivery restrictions

• Suspicious or fraudulent transactions

• Incorrect or incomplete customer information

If an order is cancelled after payment confirmation, the applicable refund amount will be processed according to our refund policy.

7. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

The price charged will be the price displayed at the time of order placement.

Customers agree to provide accurate and complete billing and payment information.

By submitting payment details, you confirm that:

• You are authorized to use the selected payment method.

• The information provided is accurate and valid.

• Sufficient funds or payment authorization are available to complete the transaction.

8. Shipping and Delivery

We aim to deliver orders within the estimated timelines provided during checkout or communicated after order confirmation.

Delivery timelines are estimated and may be affected by factors beyond our control, including:

• Courier delays

• Weather conditions

• Public holidays

• Operational issues

• Transportation disruptions

If delivery is unavailable to a particular location or PIN code, we reserve the right to cancel the order and process applicable refunds.

For delivery-related queries, customers may contact:

Email: help@sukhaurshanti.com
Phone: +91 9877240531

9. Returns, Replacements, and Refunds

Returns, replacements, and refunds will be processed according to our separate Return & Refund Policy available on the website.

Due to the nature of certain spiritual, devotional, customized, or made-to-order products, some items may not qualify for return or exchange unless they are received damaged, defective, or incorrect.

10. User Account and Information

Customers agree to provide accurate, complete, and updated information while placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account details and any activities performed through your account.

11. Non-Commercial Use

This website and its content are intended for personal shopping purposes only.

You may not copy, reproduce, resell, distribute, or commercially exploit any part of our website, products, content, or services without prior written permission from REMA ENTERPRISES.

12. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, designs, and other materials, belongs to REMA ENTERPRISES or its respective licensors.

Unauthorized copying, reproduction, modification, distribution, or commercial use of any website content is strictly prohibited.

13. Prohibited Activities

Users agree not to:

• Use the website for unlawful purposes

• Provide false or misleading information

• Upload harmful software, viruses, or malicious code

• Attempt unauthorized access to website systems

• Violate intellectual property rights

• Use automated tools, bots, or scraping methods without permission

• Interfere with website security or functionality

We reserve the right to restrict or terminate access for users violating these Terms.

14. Spiritual and Informational Disclaimer

Products and information provided by Sukh Aur Shanti are intended for spiritual, devotional, cultural, and general informational purposes only.

Any spiritual guidance, beliefs, recommendations, or product-related information should not be considered a substitute for professional medical, legal, financial, or other expert advice.

Individual experiences and beliefs may vary, and customers should make decisions based on their own understanding and judgment.

15. Disclaimer of Warranties

Your use of our website is at your own risk.

To the maximum extent permitted by law, REMA ENTERPRISES disclaims all warranties, whether express or implied, including warranties related to:

• Accuracy of information

• Product suitability

• Website availability

• Reliability

• Non-infringement

We do not guarantee that the website will always operate without interruptions, errors, or security issues.

16. Limitation of Liability

To the fullest extent permitted by law, REMA ENTERPRISES, its owners, employees, partners, and service providers shall not be responsible for any direct or indirect losses arising from:

• Website usage issues

• Delivery delays

• Product-related issues

• Pricing or content errors

• Third-party service failures

• Unauthorized access or data-related issues

Our maximum liability shall not exceed the amount paid by the customer for the specific product or service concerned.

17. Third-Party Services and Links

Our website may include third-party links, payment gateways, logistics providers, marketing tools, or other external services.

We are not responsible for the policies, content, security, or practices of third-party websites or services.

Any interaction with third-party services is solely between the customer and the respective third party.

18. Indemnity

You agree to protect and indemnify REMA ENTERPRISES, including its owners, employees, affiliates, and partners, against any claims, losses, damages, or expenses arising due to:

• Violation of these Terms

• Misuse of our website

• Violation of applicable laws

• Infringement of third-party rights

19. Termination

We reserve the right to suspend or terminate access to our website or services if we believe a user has violated these Terms & Conditions or applicable laws.

Any obligations or liabilities arising before termination shall continue to remain valid.

20. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, pandemics, transportation failures, technical issues, or supply chain disruptions.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted according to the laws of India.

Any disputes arising from these Terms, website usage, or purchases made through our website shall be subject to the exclusive jurisdiction of courts located in Jalandhar, Punjab, India.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain effective.

23. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Sukh Aur Shanti
Trade Name: REMA ENTERPRISES
Phone: +91 9463540584
Email: help@sukhaurshanti.com
Address: HOUSE NO 39, MOHALLA NO 16, JALANDHAR CANTT, Jalandhar, Punjab, 144005, India