Terms of Service

Welcome to Sukh Aur Shanti. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

1. Company Information

This website is owned and operated by Sukh Aur Shanti.

Business Name: Sukh Aur Shanti
Phone: 9463540584
Email: Help@sukhaurshanti.com

Store Address: 129 Hardayal Nagar, Jalandhar, Punjab, 144022

Throughout these Terms, “we”, “us”, “our”, and “Company” refer to Sukh Aur Shanti.

2. Acceptance of Terms

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions, including any policies referenced on the website. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time by posting updates on the website. Your continued use of the website following any changes constitutes acceptance of those changes.

3. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable law. Persons under the age of 18 or otherwise not competent to contract are not permitted to use this website or purchase from it.

If you access this website from outside India, you are responsible for compliance with your local laws, where applicable.

4. Website Information and Accuracy

We make every effort to ensure that product descriptions, images, pricing, and other information on the website are accurate and up to date. However, we do not guarantee that all information is always complete, current, or error-free.

All materials on this website are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

5. Product Information

We aim to display our products, colors, images, and descriptions as accurately as possible. However:

Actual product colors may vary depending on your screen settings.
Product packaging may differ from website images.
Certain spiritual or handcrafted items may have slight natural variations in color, texture, or finish.

All products listed on the website are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

6. Orders and Acceptance

All orders placed through the website are treated as an offer to purchase. We reserve the right to accept or reject any order, in whole or in part, at our sole discretion.

We may cancel an order for reasons including but not limited to:

Product unavailability
Pricing or listing errors
Delivery location issues
Suspected fraudulent transactions
Incomplete or incorrect customer information

If your order is cancelled after payment has been made, the applicable refund will be processed.

7. Pricing and Payments

All prices displayed on the website are subject to change without prior notice. You will be charged the price displayed at the time of placing your order.

We reserve the right to modify or discontinue any product or service without notice.

You agree to provide accurate and complete billing and payment information for all purchases. By submitting payment details, you represent that:

The payment method belongs to you or is lawfully authorized by the owner
The information provided is valid and accurate
Sufficient funds are available to complete the transaction
8. Shipping and Delivery

We aim to deliver products within the estimated timelines mentioned at checkout or communicated after order confirmation. However, delivery timelines are estimates only and may vary due to:

Courier delays
Public holidays
Weather conditions
Operational issues
Service disruptions beyond our control

If delivery is not available to your PIN code or region, we may cancel the order and issue a refund where applicable.

For delivery-related assistance, customers may contact us at:

Email: Help@sukhaurshanti.com

Phone: 9463540584

9. Returns, Replacements, and Refunds

Returns, replacements, and refunds shall be governed by our separate Return/Refund Policy, if published on the website.

Please note that due to the nature of certain spiritual, religious, customized, or made-to-order items, some products may not be eligible for return or exchange unless damaged, defective, or incorrectly delivered.

10. User Account and Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website. You also agree to promptly update your information so we can complete your orders and contact you when necessary.

You are responsible for maintaining the confidentiality of your account details, if applicable.

11. Non-Commercial Use

This website is intended for personal use by customers. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, or services for commercial purposes without our prior written permission.

12. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, design elements, and other materials, is the property of Sukh Aur Shanti or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or commercially exploit any website content without our prior written consent.

13. Prohibited Activities

You agree not to use the website for any unlawful or prohibited purpose, including but not limited to:

Posting false, misleading, abusive, obscene, or offensive content
Violating any applicable laws or regulations
Infringing intellectual property rights
Uploading viruses, malware, or harmful code
Attempting unauthorized access to the website or servers
Interfering with the security or functionality of the website
Using bots, crawlers, scrapers, or automated tools without permission

We reserve the right to suspend or terminate access for any user who violates these Terms.

14. Spiritual and Informational Disclaimer

Products, content, and information provided by Sukh Aur Shanti are intended for spiritual, devotional, cultural, and general informational purposes only.

Any spiritual products, guidance, recommendations, or related content available through the website are not intended to replace medical, legal, financial, or other professional advice. Results, experiences, and beliefs may vary from person to person.

Customers are advised to use their own judgment before relying on any such information or product.

15. Disclaimer of Warranties

Your use of this website is at your sole risk. To the fullest extent permitted by law, Sukh Aur Shanti disclaims all warranties, express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness of website content

We do not guarantee that the website will be uninterrupted, secure, or error-free.

16. Limitation of Liability

To the fullest extent permitted by law, Sukh Aur Shanti, its owners, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of:

Use or inability to use the website
Product delays or delivery issues
Errors in content or pricing
Unauthorized access to your data
Third-party service interruptions

In any case, our total liability, if any, shall not exceed the amount paid by you for the product or service in question.

17. Third-Party Services and Links

Our website may contain links to third-party websites or rely on third-party tools and services for payment, logistics, marketing, or communication. We are not responsible for the content, policies, or practices of any third-party websites or service providers.

Your dealings with third parties are solely between you and the relevant third party.

18. Indemnity

You agree to indemnify, defend, and hold harmless Sukh Aur Shanti, its owners, employees, affiliates, and partners from and against any claims, liabilities, damages, losses, or expenses arising out of:

Your breach of these Terms
Your misuse of the website
Your violation of any law or third-party rights
19. Termination

We reserve the right to suspend, restrict, or terminate your access to the website or services at any time, without prior notice, if we believe you have violated these Terms & Conditions or applicable law.

Any obligations or liabilities incurred before termination shall survive termination.

20. Force Majeure

We shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, war, riots, governmental restrictions, transport disruptions, pandemics, technical failures, or supply chain interruptions.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the courts of Jalandhar, Punjab, India.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

23. Contact Information

For any questions regarding these Terms & Conditions, you may contact us at:

Sukh Aur Shanti
Phone: 9463540584
Email: Help@sukhaurshanti.com

Address: 129 Hardayal Nagar, Jalandhar, Punjab, 144022