Sukh Aur Shanti

This Website is Owned by Mr. Rajesh Kumar, (Rema Enterprises)

Shipping Policy

At Sukh Aur Shanti, your trust is our priority. We ensure that every order is handled with care and delivered safely to your doorstep.

Safe & Secure Delivery

  • Premium Packaging: All products including gemstones, rudraksha, yantras, and spiritual items are securely packed to prevent any damage.
  • Insured Shipping: Your order is insured during transit for complete peace of mind.
  • Trusted Couriers: We partner with reliable logistics providers such as Shiprocket, Bluedart, and other reputed courier services for safe delivery.

Shipping Timeline

  • Order Processing: Orders are processed and dispatched within 2–4 business days after confirmation.
  • Customized Products: Personalized or energized items may take additional time.

Delivery Time

  • Within India: 7–15 days from dispatch
  • International Orders: 10–25 days from dispatch

Note: Delivery timelines are estimates and may vary due to location, courier delays, customs clearance, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated based on order weight and delivery location
  • Free shipping may be available on selected offers or minimum order value (if applicable)

For any shipping-related queries:
📧 Help@sukhaurshanti.com
📞 9463540584

Order Tracking

  • Once shipped, you will receive tracking details via email or SMS
  • You can track your order in real-time using the provided link

Delivery Address

  • Please ensure your address is accurate and complete at checkout
  • We deliver only to valid residential or business addresses
  • Delivery to PO boxes, public places, or incomplete addresses may not be possible

⚠️ Incorrect address details may result in delays or failed delivery. The company will not be responsible for such issues.

Delivery Attempts

  • Courier partners will attempt delivery up to 3 times
  • If unsuccessful, the order may be returned to us

For re-delivery or issues, contact the courier or our support team immediately.

Delays & Force Majeure

Delivery may be delayed due to:

  • Weather conditions
  • Public holidays
  • Government restrictions
  • Transport disruptions
  • Natural disasters

We will keep you informed in case of any delays. Such situations are beyond our control.

Non-Delivery & Issues

If your order is not delivered within the expected timeframe:

Damaged or Missing Items

  • If you receive a damaged product, please refuse delivery if possible
  • Contact us immediately with photos and details

For more details, refer to our Return Policy.

Cancellation Policy

Once an order is placed, cancellation is not allowed.

International Orders (Important)

  • Customs duties or import charges (if any) must be paid by the customer
  • If delivery fails due to customs or address issues, refunds may take 30–45 days

Our Commitment

We aim to deliver a seamless and trusted shopping experience for all our customers. Your satisfaction is our priority.

Contact Us

Sukh Aur Shanti
📞 9463540584
📧 Help@sukhaurshanti.com
📍 129 Hardayal Nagar, Jalandhar, Punjab, 144022